Product Sales and Advice
Products or services described on this Web site are only available to individuals or entities resident in Canada at the time of application or purchase. The contents of this Web site are not intended to constitute an advertisement for such products and services in any other jurisdiction.
Any material on this Web site is for information purposes only and does not constitute an offer to buy or sell any Empire Life products or services. All products and services are subject to the terms and conditions of the applicable contracts.
The financial products offered by Empire Life have various levels of risk to the investor, including the possibility of loss of amounts invested. Before buying any Empire Life product, review the Information Folder and/or other disclosure documents provided by your advisor and discuss with your advisor the suitability of the various investment choices to your own personal situation. The past performance of any investment choice with non-guaranteed benefits is not an indicator or guarantee of future results.
The contents of this site are protected by copyright. Visitors to this site may copy information for their own non-commercial personal use but may not republish or reproduce any part without the prior written permission of Empire Life. Republishing and reproducing includes any uploading, downloading or providing access to the information on this site on the Internet or any other local or international computer system or means of distribution. An acknowledgement of the source must be included whenever our materials are copied or published.
Empire Life will take appropriate legal action in response to any infringement of its rights. The Empire Life Insurance Company disclaims any and all liability which may result from any unauthorized reproduction or use of the information on this site.
Empire Life owns all the trademarks used on or in connection with the goods and services which Empire Life provides. The trademarks are protected by Canadian laws. All rights reserved.
The Empire Life Insurance Company's registered trademarks include the following:
- Empire Life®
- Empire Vie®
- Empire Financial Group®
- Groupe Financier Empire®
- EL Investment Management®
- Categorie Plus®
- Categorie Plus—Revenu de retraite garanti la vie durant®
- Class Plus®
- Class Plus: Guaranteed Retirement Income for Life®
- Concept 2000®
- For Your Way of Life®
- Gestion de placements EL®
- Legacy 2000®
- Legacy Trust®
- Option Plus®
- Optimax III®
- Pour votre style de vie®
- Solution Series®
- Valugard ®
- Vital Link—Your Bridge to Financial Well-Being®
The purpose of this Web site is to provide general information about Empire Life and its products and services.
The information and features contained in this Web site, as well as the Web Site itself (collectively, the “Internet Service”), may be modified or upgraded without notice. Empire Life does not guarantee the accuracy or completeness of any of the Web site content, its functionality or transmission capability.
Empire Life makes commercially reasonable efforts to maintain the availability of this Web site. However, Empire Life reserves the right to shut down this Web site in order to perform maintenance, updates and other reasonable adjustments. Some or all of the Internet Service may be unavailable during such times.
You agree that you will not (i) interfere with the functioning of the Internet Service; (ii) bypass any measures used to secure or restrict access to the Internet Service; (iii) impose an unreasonable or disproportionately large burden on the Internet Service's infrastructure; or (iv) employ any automatic devices or means to use or access the Internet Service.
You acknowledge and agree that the information presented to you through the Internet Service is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. Except as expressly authorized by Empire Life, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Internet Service, in whole or in part.
Your use of the Internet Service is at your sole risk. Any material downloaded or otherwise obtained through the use of the Internet Service is at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. The Internet Service is provided on an "as is" and "as available" basis. Empire Life expressly disclaims all warranties of any kind, whether express or implied.
Without limiting the generality of the foregoing, Empire Life makes no warranty that
(i) the Internet Service will meet your requirements,
(ii) the Internet Service will be uninterrupted, timely, secure or error-free, or
(iii) any errors will be corrected.
The Internet Service is not intended to provide financial, legal, medical, accounting or tax advice, and should not be used or relied upon as a substitute for professional advice or your independent research.
This Web site may provide links to other Web sites or resources or it may be accessed via a link from other Web sites or resources. Empire Life has no control over these Web sites or resources, does not endorse any content found on them, and is not responsible for any consequences resulting from your use of them.
Empire Life shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if Empire Life has been advised of the possibility of such damages), resulting from:
(i) the use of, or the inability to use, the Internet Service,
(ii) unauthorized access to or alteration of your transmissions or data, or
(iii) any other matters relating to the Internet Service.
By selecting the electronic statement option (“eStatements”) from the Communications Settings page of the Client Portal, you agree to receive account statements and statement notices in electronic form rather than by paper. You may withdraw your consent to receive eStatements at any time by signing into your Client Portal and selecting “No” to receipt of eStatements. Empire Life will then have 30 days to switch your account status from electronic document delivery to paper delivery.
Once you have selected eStatement delivery, Empire Life will send electronic notices to your email address on file that statements or other account documents are available for viewing on the Client Portal. Please ensure that your email address is kept up to date. If you need to change your email address you can contact our customer service team at 1 800 561 1268
To access your eStatements, you will need a recent version of Adobe Acrobat Reader and web browser installed on your device.
It is your responsibility to review your eStatements. If you notice any errors please bring those to our attention as soon as possible. If you have any questions, please do not hesitate to contact your advisor or our customer service team.
Co-owners of insurance policies or investment accounts will each be able to access and review the eStatements applicable to the Empire Life life insurance and insurance investment products owned.
If Empire Life for whatever reason is unable to deliver statements to you electronically, paper copies of your statements will be sent to your address on file.
Your use of eStatements is also subject to the terms and conditions set out in the Legal Information section of our website, including the Self-service Portal Terms and Conditions of Use.