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Our customers

  • We serve more than:
  • 445,635 individual customers
  • 7,383 group employer customers, with 160,200 group life and health plan members
  • 814 group retirement plans

Our people

We have more than:

  • 820+ employees across Canada
  • 630 employees at our corporate head office in Kingston, Ontario
  • 29,186 partnerships with professional financial advisors, brokers, managing general agents, group producers and mutual fund dealers

Our financials

Here are our financials as of September 30, 2016:

Total assets including general and segregated funds: $15.9 billion
Net premium revenues from external customers: $659 million
Total investment income: 186 million
Total revenue: $1.4 billion
Policy dividends: $20 million
Net benefits and claims: $441 million

Strength of our capital base (MCCSR)

213% as of September 30, 2016

What is an MCCSR ratio?

A Minimum Continuing Capital and Surplus Requirements (MCCSR) ratio of 100% means that a company has adequate capital to meet obligations to its policyholders. The Office of the Superintendent of Financial Institutions (OSFI) requires life insurance companies to maintain an MCCSR ratio of at least 120% and expects them to have a target ratio of at least 150%.


We are a member of Assuris, the organization that protects Canadian insurance policyholders from loss of benefits due to the financial failure or insolvency of a member company.

You can find out more by reading the Assuris brochure.