Main Content

Follow us on social media

         

General enquiries

1 877 548-1881
Monday to Friday, 8:30 a.m. to 5:00 p.m. EST
info@empire.ca

Empire Life
259 King Street East
Kingston, Ontario
K7L 3A8
Canada

Customer enquiries

Are you looking for information about your individual life insurance policy or investment plan?

1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

From outside of North America: 
1+ (613) 548-1881

1 800 419-4051
insurance@empire.ca or investment@empire.ca

 

Are you a group plan member, administrator or customer

1 800 267-0215
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

1 888 841-9145 
group.csu@empire.ca

Advisors

Insurance and investments visit empire.ca/advisor

Policy and contracting questions

1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
insurance@empire.ca or investment@empire.ca
1 800 419-4051

 

Questions about our products or online applications?

salescentre@empire.ca

1 866 894-6182
Monday to Friday, 8:30 a.m. to 4:30 p.m. EST

Underwriting questions
1 800 536-7683 or 1 888-469-0969 (Montreal)

ind_newbusiness@empire.ca
1-800-920-5868

 

Regional sales teams

Insurance Sales – Ontario & Atlantic Canada
Insurance Sales – Quebec
Insurance Sales – Western Canada
Insurance Sales – Ontario & Atlantic Canada
Insurance Sales – Quebec
Insurance Sales – Western Canada

 

Group advisors
Visit Group Advisor Online Services

1 800 267-0215
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
1 888 841-9145 
group.csu@empire.ca

Shareholders

If you are a shareholder or own preferred shares and have questions about your shareholder account or the management of your shares, please contact:

AST Trust Company (formerly known as CST Trust Company) 

1 800 387-0825
inquiries@canstockta.com

Institutional investors and analysts can contact us at investrelations@empire.ca.